A mobile-first cloud PMS built around guest self-service and staff mobility, designed to modernize check-in and the on-property experience.
StayNTouch is a cloud property management system built around a mobile-first philosophy. Where many PMSs start at the front desk, StayNTouch starts with mobility: staff can manage the property from a tablet anywhere, and guests can check in and out from their own devices, enabling a more contactless, modern arrival experience.
Headquartered in Bethesda, Maryland and part of the Shiji Group, StayNTouch appeals to independents and groups that want to modernize the guest journey. It focuses on the operational core and guest experience, and connects to booking engines, channel managers, and other tools through integrations rather than bundling everything itself.
StayNTouch was founded around 2013 with a mobile-first vision for hotel operations, and is headquartered in Bethesda, Maryland. It is part of the Shiji Group, a large global hospitality technology company, which gives it substantial backing and an ecosystem of connected tools.
StayNTouch centers on mobility and guest self-service.
StayNTouch suits independents and hotel groups that want to modernize the guest experience with mobile check-in and staff mobility. It is a fit for properties prioritizing a contemporary, contactless arrival and a flexible, integration-friendly stack.
StayNTouch focuses on the PMS and guest experience and connects to booking engines and channel managers through integrations rather than bundling them. For a direct-booking website, that means pairing a chosen booking engine that integrates with StayNTouch so reservations flow into the PMS.
StayNTouch is offered as a cloud subscription, generally scaled to property size and modules, arranged by quote. As an integration-friendly platform, hotels may also budget for the connected booking and distribution tools they choose.
The strengths are a genuinely mobile-first design, a strong guest self-service and contactless experience, and the backing of the Shiji ecosystem. The trade-offs: booking and distribution come via integrations rather than one bundle, so a hotel assembles part of its stack, and the mobile-first way of working is a shift for teams used to a traditional front desk.
We build fast, direct-booking hotel websites designed to connect cleanly to StayNTouch — embedding or deep-linking its booking engine, keeping rates and availability in sync, and pointing your demand at the commission-free channel you own.
HotelWebWorks is an independent website and direct-booking agency. We are not affiliated with, endorsed by, sponsored by, or an official partner of StayNTouch or its parent company. All product names and trademarks are the property of their respective owners. We build hotel websites designed to work alongside the booking engine and tools StayNTouch provides.
Common questions hotel owners ask about StayNTouch.
Its mobile-first design. Staff manage the property from a tablet anywhere, and guests can check in and out from their own devices, enabling a more contactless, modern arrival than a traditional front-desk-centric PMS.
StayNTouch focuses on the PMS and guest experience and connects to booking engines and channel managers through integrations. You pair a chosen engine that integrates with StayNTouch so reservations flow into the PMS.
Independents and groups that want to modernize the guest journey with mobile check-in and staff mobility, and that value a flexible, integration-friendly stack.
Yes. We build the website around a booking engine that integrates with StayNTouch, so guests book on a branded site while reservations flow into the PMS.
Yes. StayNTouch is part of the Shiji Group, a large global hospitality technology company, which provides substantial backing and a broad ecosystem of connected tools.
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